That really sucks. Reminds me of preordering from Game a week before a game's release and receiving it a whole week after it had appeared on shelves everywhere else. It seems the case was the same - the item being dispatched, but not shipped.
Well, hope you get it soon!
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Siticus Empyrean Vision - my Facebook page with various painting projects
Siticus' Empyrean Visions log - the project log for my Aeldari works and beyond